Privacy Policy

Big Company Website Privacy Policy


Big Company AI, Inc. (“BigCo”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy explains how BigCo collects, uses, discloses, and secures (“Processes”) information about individuals that constitutes personal information under applicable data protection and privacy laws (hereinafter, “Personal Information”) through or (“Website”), our computer or mobile applications, our electronic communications, including email and text messages, and other websites and services that we provide that are controlled by us and display this Privacy Policy (collectively, the “Service”). It does not apply to information collected by BigCo offline or through any other means, including on any other website operated by BigCo or any third party; or any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

This Privacy Policy applies to the extent BigCo processes Personal Information as a data controller or business, such that BigCo controls how and why Personal Information is processed.

This Privacy Policy does not apply to the extent BigCo processes Personal Information as a data processor or service provider to our Clients (as that term is defined below), such as on our Clients’ websites or applications, which have their own terms and privacy policies that would apply.

BigCo Service and Platform

Our Clients engage BigCo to provide Services via the BigCo technology platform. We act as a service provider to these organizations (“Clients”) who want to engage with individual consumers (“Client Consumers”) through the Service. In providing the Service to our Clients, we collect and obtain information about Client Consumers to, among other services, deliver commercial text messages to Client Consumers’ mobile phones. In this capacity, BigCo acts as a data processor. As a service provider to Clients, we also collect information from Clients, Client Consumers and other individuals when they visit our Website or register to use our Services.

Please be aware that if you are an employee, officer, or other agent of the Client, our use of your Personal Information may be governed by BigCo’s agreement with the Client.

Client’s Privacy Policy and Terms

If your Personal Information has been submitted to us by or on behalf of a Client and you wish to exercise any rights you may have under applicable data protection or privacy laws, please inquire with the Client directly. We may only access a Client’s data upon instruction from that Client. However, if you wish to make your request directly to us, please provide to us the name of the Client who submitted your Personal Information to us. We will refer your request to that Client and use good faith efforts to support them as needed in responding to your request within a reasonable timeframe.

Personal Information about Client Consumers that Clients Provide to Us.

Clients may provide us with information about their Client Consumers through the Service or offline for inclusion in the Service. Such information may include Client Consumers’ name, email address, telephone number, purchase history, etc. Our Clients are responsible for providing notice and obtaining appropriate consents necessary for us to process this Personal Information.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, email address, telephone number, purchase history and other Personal Information;
  • That is about you but individually does not identify you;
  • Device Information. We collect technical information associated with the device(s) you use to access our Service, including information related to your browser and operating system, IP address (the Internet address of your computer), unique device identifiers, and other information such as your device type.
  • Usage Information. We collect a variety of information to better understand use of our Service. This may include the webpage that you were visiting before accessing our Service, the pages or features of our Service you use, how much time you spend there, date and time of use, information about your usage preferences and when and where you initiate a conversation.
  • Transaction Information. We also collect information to help us verify transactions completed using our Service. This may include the names and email addresses of parties to a transaction, subject line, history of actions that individuals take on a transaction (e.g., reviewing and approving transactions, providing payment method details) and Personal Information, such as name, email address, IP address, and authentication methods.
  • Social Media and Other Content Platforms. When you “like” or “follow” us on Facebook, Instagram, Twitter, LinkedIn, or other social media sites, we may collect some Personal Information including your name, e-mail address, and any comments or content you post relevant that is to us. We also collect your Personal Information if you sign up for one of our promotions or submit information to us through social media sites.

We may collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  • From third parties, for example, our business partners, service providers, advertisers, and other third parties that we work with. We may combine this information with other information we received about you through the Service.

Information You Provide to Us

The information we collect on or through our Website or Service may include:

  • Information that you provide on our Website or through our Service. This includes information provided at the time of registering to use our Website, subscribing to our Service, posting material, or requesting further Services. We may also ask you for information when you report a problem with our Website, Service or participate in a promotion.
  • Records and copies of your correspondence (including email addresses) if you contact us.
  • Your responses to surveys that we might ask you to complete.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website or Service.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically may include personal information and we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your
  • individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Web Beacons. Pages of our Website and our messages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the BigCo, for example, to count users who have visited those pages or opened an email/message and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We may tie this information to personal information about you that we collect from other sources or you provide to us.

How We Use Your Information

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • Contact you regarding BigCo and third-party products, services, surveys, research studies, promotions, special events, and other subjects that we think may be of interest to you (in accordance with any privacy preferences you have expressed to us);
  • Customize content, preferences, and advertising on the Service, across the Internet and elsewhere;
  • To provide you with notices about your account/subscription, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection, or to comply with applicable laws, regulations, and other legal processes and procedures.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • In any other way we may describe when you provide the information.
  • Conduct internal business operations in support of our Service, such as auditing, detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity, resolving crashes, invoicing and accounting, sales and marketing, analytics, and research and development;
  • For any other purpose with your consent.

If you do not want us to use your information in this way, please email us at

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of BigCo's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by BigCo about our Website users is among the assets transferred.
  • To third parties to market their products or services to you if you have not opted out of these disclosures. For more information, see Choices About How We Use and Disclose Your Information.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use, subscription and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of BigCo, our customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Accessing and Correcting Your Information

You can request access to, correct or delete any personal information by contacting the Client or us at

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

Your California Privacy Rights

If you are a California resident, the CCPA allows you to make certain requests about your Personal Information. Specifically, the CCPA allows you to request us to:

  • Inform you about the categories of Personal Information we collect or disclose about you; the categories of sources of such Personal Information; the business or commercial purpose for collecting your Personal Information; and the categories of third parties with whom we share/disclose Personal Information.
  • Provide access to and/or a copy of certain Personal Information we hold about you.
  • Delete certain Personal Information we have collected from you. If you choose to exercise this right, please note that we may retain your Personal Information as permitted under applicable law, including but not limited to the following purposes: to provide goods or services within the context of our relationship with you; to detect security incidents or other fraudulent or illegal activity; and to comply with BigCo’s legal and regulatory obligations.

The CCPA also provides California residents with the right to opt out of the “sale” of Personal Information. Based on the definition of “sell” under the CCPA and under current regulatory guidance, we do not sell Personal Information.

If you choose to exercise any of these rights, you will not be discriminated against or receive discriminatory treatment.

When you seek to exercise your rights, we will take reasonable steps to verify your identity before responding to a request, which may include, at a minimum and depending on the sensitivity of the Personal Information you are requesting and the type of request you are making, verifying your name, phone number, email address, and other account information. If we are unable to verify your request, we will notify you and request additional information. If we do not receive this information, we will close your request due to our inability to verify your identity.

You are also permitted to designate an authorized agent to submit certain requests on your behalf. Authorized agents will be required to provide proof of their authority to act on your behalf. If an authorized representative submits a request on your behalf, we will contact you to confirm their representation. If we are unable to verify your identity, or confirm that you have authorized the

request, we may not be able to respond to your request in full.

If you would like further information regarding your legal rights under California law or would like to exercise any of them, please contact us by the following methods:



Big Company AI, Inc. (BigCo)

One World Trade Center Floor 63
New York, NY 10007

Attn: Privacy Dept.

California “Shine the Light” Disclosure

The California “Shine the Light” law gives residents of California the right under certain circumstances to opt out of the sharing of certain categories of Personal Information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your Personal Information with third parties for their own direct marketing purposes.

Other States

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Data portability.
  • Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

  • Correct inaccuracies in their personal information, taking into account the information's nature processing purpose.
  • Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please contact the Client or email us at

Information for International Users

BigCo is based in the United States and, regardless of where you use our Service, the information collected as part of that use will be transferred to and maintained on servers located in the United States. By using our Service, you consent to this collection, transfer, storage, and processing of Personal Information in the United States.

In addition, the processing described above may involve overseas storage and other overseas transfer, including in or to countries or territories where the laws may provide a different level of data protection. Without limiting the foregoing, your Personal Information will be disclosed by us to our affiliated entities and vendors which conduct operational, technology and customer service functions in various jurisdictions, including the United States of America, and other countries where we operate. When Personal Information is transferred to such countries or territories not recognized under applicable law as offering an adequate level of data protection, we have put in place appropriate data transfer mechanisms as required under applicable law (such as the EU Standard Contractual Clauses) to ensure Personal Information remains protected. You can obtain a copy of the relevant data transfer mechanism we have put in place to protect personal data by contacting us as described below.

When seeking to exercise your rights under this Privacy Policy or applicable state law, please provide your email address, phone number, and any other information that may be relevant to your request. You may be required to provide additional identifying information as a security precaution to assist us in preventing the unauthorized disclosure of your Personal Information.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using current industry standard technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page or email. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: